Creating Design and Building Excellence in Decks, Arbors
& Backyard Living Spaces
We pride ourselves on world-class service and quality for all of our customers. Please read what some of our satisfied clients have said about us.
"Dear Mark , Thank you for your beautiful work, as you know it was featured in Sunset Magazine, we couldn't be prouder. You did what you said and you were a pleasure to work with. Thank you again."
"Mark did some amazing work for me. I am very happy with it, he is professional. When he put my first deck in he had an incredible attention to detail."
"What i liked best about M&M Builders is their Honesty, timeliness, craftsmanship and the personalities of everyone that works for the company"
"They are proficient and efficient."
"They are very professional. Mark is wonderful to work with."
"He is a great communicator. You know exactly where the status of the project is at all times. We had some changes, but Mark took the changes and ran with them without complaints. I have referred them to just about everyone that Iknow. They are superb."
"I've been using Mark for years. I like Mark's honesty and quality of work."
"Mark was on the job all the time, He and his workers were responsible,helpful, and they did a great job."
"Mark was responsive to suggestions and changes. They do a very high quality job."
"The workmanship and quality of work was very good"
"The quality of the work is really great. Mark is very patient and friendly. He explains what he can and cannot do. He has a wonderful smile."
"Mark built my deck 9 years ago and did a wonderful job. I still had his phone number and called him because a few boards warped. He came over and replaced them at no charge what so ever, just amazing."
"We use M&M because their prices are competitive and they get the job done on time and on budget."
"The quality of their work and the clean up at the end of the job."
"Their attention to detail and the quality of their work."
"They are very detail oriented"
"They are professional Mark is wonderful to work with."
"The quality of the work was excellent. The cuts were perfect, I thought it was a very high quality job."
"From the view of the customer, I'd say to just keep doing what he is doing."
"I don't think there is anything they could improve."
"Mark was there all the time, He and his workers were responsible, helpful the they did a great job."
"They are honest and timely, they did a professional job. Plus he is nice to deal with"
"Their diligence attention to detail is great, they always follow up"
" They follow through and do a good job"
" I don't know if they could improve they did an oustanding job, I am a general contractor and my clients like them. Perhaps they could get get a cleaner look for their employee's."
"I cannot think of anything to improve on with M&M Builders."
"Their honesty,timeliness,craftsmanship and the personalities of everyone that works for the company"
"They do beautiful work. They are very knowledgeable and skilled. I also like Marks personal attention to customer service."
"The overall 20-year working relationship has been good. I like the quality of the workmanship and their response time. They have good customer service. If there are any glitches or drawing disputes, they will correct them and make things right."
"They are puntual. They do what they say they are going to do."
"Dear Mark you have done a beautiful job on our deck, we so appreciate your hard work and getting the job done for our party, Thanks again to you and your team, have a wonderful Thanksgiving.
We are a Diamond Certified Contractor
In order to become a Diamond Certified Contractor, M&M Builders had to go through a very rigorous background check to earn the award.
Diamond Certified uses the State Licensed "American Ratings Corporation" for an unbiased, confidential and independent background check of all past clients and job history.
They randomly surveyed 45 of M&M Builders past clients and individually voice recorded 27 of those conversations ( written out above) to find out clients job satisfaction ratings, the quality of their work, the services preformed and professionalism in business.
To get the Diamond Certified award. M&M Builders also had to go through a complete background check, from the California State Licensing Board, the Better Business Bureau, a total personal and business credit history check, as well as being bonded, having general liability and workmens comp insurances.
Here is what they found
American Ratings corporation awared M&M BUILDERS one of the highest ratings they have ever given to a contractor, an unbelievable 98.86 % in customer job satisfaction. M&M Builders also met all of Diamond Certified's high certification standards. When his past clients were asked if they would use M&M Builders again and astounding 100% said yes.
932 Willow Glen Way
San Jose Calif. 95125
Ph. (408) 315-5388
Fax (408) 297-7787
Lic. No. 450459
or our new location at 802 Jordan Ave. Los Altos Calif. 94022 Call